Senior Lecturers

Dr Arnela Ceric


Senior Lecturer in Management
Building 1411 Room 235


Arnela has been a lecturer in management at CSU since 2012. She teaches Organisational Behaviour, Human Resource Management, Business Strategy, and Operations Management. Her research interests are related to Human Resource Management (e.g.,evaluation of training programs, recruitment and retention of self-initiated expatriates), the process of ICT value creation, application of Cross-Impact Analysis (a systems theory method) and Resource-Based View (RBV).

Arnela has also been involved in research projects in the area of Knowledge Management and Innovation (Team Teaching in Management Education Innovation in Regional SMEs; Communities of Practice; Knowledge Management and Innovation), and development of trust in organisational relationships.


Arnela is a Senior Lecturer in Management at the School of Management and Marketing, and teaches the following subjects:

  • HRM210: Human Resource Management
  • MGT210: Organisational Behaviour
  • MGT310: Service Operations Management
  • MGT330: Business Strategy


  • Strategic management: Resource-Based View (RBV), ICT business value
  • Human Resource Management: electronic-Human Resource Management; training; global talent; attraction and retention of skilled employees
  • Application of cross-impact analysis
Current Research Students
  • Justin Williams, PhD: Managing localization of Human Resources in the State of Qatar
  • Wayne Hindman, DBA: Knowledge Management Sharing in an Aging Workforce


  • Aug 2014 Ceric, A., D'Alessandro S., and Johnson, L., Electronic Human Resource Management, Faculty of Business, CSU, $10,150.
  • Aug 2013 Morrison, M,. Johnson, L., Ceric, A., and Small, F., Business Training for Employment Outcomes in an Indigenous Context, DOHA, $32,000.

Professional Activities

As part of her teaching practice, Arnela is inviting industry experts to present industry related practices to her students.

Member of the Australian Human Resources Institute (AHRI)

Selected Publications

Refereed Journal Articles

Ceric, A., Small, F.A., Morrison, M. (2020). What Indigenous Employees Value in a Business Training Programme: Implications for Training Design and Government Policies. Journal of Vocational Education & Training, Doi: 10.1080/13636820.2020.1754886

Ceric, A., & Holland, P. (2019). The Role of Cognitive Biases in Managing Cyberattacks. Information Technology & People, 32 (1), 171-188, Doi: ITP-11-2017-0390

Al-Saggaf, Y. & Ceric, A. (2017). Bullying in the Australian ICT workplace: the views of Australian ICT professionals. Australian Journal of Information Systems, 21 (2017). Doi: 10.3127/ajis.v21i0.1322

Vella, S.F., Burmeister, O.K., Ceric, A., & Barnden, A. (2017). A systematic narrative review of literature on Catholic schools in Australia to better understand the role of School Leadership deploying and integrating Information and Communication Technology (ICT) in this environment. eJournal of Catholic Education in Australasia. 3(1).

Ceric, A., D?Alessandro, S., Soutar, G. and Johnson, L. (2016). Using blueprinting and benchmarking to identify marketing resources that help co-create customer value, Journal of Business Research, 69 (12), 5653-5661. doi: 10.1016/j.jbusres.2016.03.073

Ceric, A., & Crawford, H. (2016). Attracting SIEs: Influence of SIE motivation on their location and employer decisions. Human Resource Management Review, 26(1), 136-148. doi: 10.1016/j.hrmr.2015.10.001

Ceric, A. (2016). Analysis of interactions between IT and organisational resources in a manufacturing organisation using cross-impact analysis, Journal of Enterprise Information Management, 29(4), 589 ? 611. doi: 10.1108/JEIM-04-2015-0027

Jarratt, D., & Ceric, A. (2015). The complexity of trust in business collaborations. Australasian Marketing Journal (AMJ), 23(1), 2-12. doi:

Ceric, A. (2015). Bringing together evaluation and management of ICT value: A systems theory approach. Electronic Journal of IS Evaluation (EJISE), 18(1), 45-60. doi:10.7903/cmr.13574

Ceric, A. (2015). An alternative model of the ICT value creation process based on cross-impact analysis. Contemporary Management Research (CMR), 11(3), 223-248. doi: 10.7903/cmr.13574

Skoko, H., Ceric, A. & Huang, C.-Y. (2008). ICT adoption models in Chinese SMEs. International Journal of Business Research (IJBR), 8(4), 161-165

Book Chapters

Ceric, A. (2017). e-HRM challenges: Australian perspective. In Bondarouk, T., Ruel, H.J.M., Parry, E. (Ed.) Electronic HRM in the Smart Era. Emerald Publishing Limited, pp.201-220. (The book series ?The Changing Context of Managing People?). ISBN: 978-1-78714-316-6

Ceric, A. & Krivokapic, B. (2016). Application of QCA and cross-impact analysis in ICT adoption and use context in Croatian SMEs: Implications for development of QCA method. In A. Kuckertz & E. Berger (Eds.), Complexity in Entrepreneurship, Innovation and Technology Research - Applications of Emergent and Neglected Methods. Springer.

Refereed Conference Papers

Ceric, A. & Holland, P. (2018). Social media and employee selection Рa dangerous mix. In Proceedings from the 7th International Conference on e-HRM, Università Cattolica del Sacro Cuore, Milano, Italy.

Poba-Nzaou, P., Uwizeyemungu, S. and Ceric, A. (2018). The impacts of Artificial Intelligence (AI) on jobs: An industry perspective. In Proceedings from the 7th International Conference on e-HRM, Università Cattolica del Sacro Cuore, Milano, Italy.

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