Charles Sturt University
Charles Sturt University

Health Services

Research Area Leader:

Oliver Burmeister

Oliver Burmeister

Research Area Deputy Leader:

Zahid Islam

Zahid Islam

  • Overview
  • Members
  • Projects
  • Current Students
  • Recent Publications
  • Events & News


The delivery and management of effective health services in regional, rural and remote areas faces a number of ongoing challenges.  For example, an ageing population in Australia requires health organisations to increase their capacity for aged care, while managing simultaneous challenges such as workforce shortages.  Health services research is a priority funding area for the National Health and Medical Research Council (NHMRC) and promoting and maintaining good health is recognised as a national priority area by the Australian Research Council, highlighting the importance and relevance of this research.  Traditionally, health services management has been researched primarily from disciplinary approaches incorporating clinical perspectives, medical education and public health, amongst others.  Our research area (RA) combines these approaches with a number of business disciplines such as information technology, economics, marketing and management with a view to providing additional input and suggestions of different ways to approach the challenges of health services management.

Our research aims to provide a cross-disciplinary perspective that will seek to explore problems and challenges that the health industry faces and develop interventions for improving health service delivery at an individual, group and organisational level.

Our research will contribute to both scholarly knowledge and health industry practice in a number of ways.  Scholarly knowledge pertaining to health service delivery will be enhanced through a cross-disciplinary research approach through the input of researchers from diverse academic backgrounds.  By researching various facets of health service delivery, researchers within the RA are also contributing directly to national research priority areas.  From a practice perspective, the RA is able to provide information and advice to industry partners through roles on boards and committees, by communicating results of research, through assisting industry partners with developing capacity to recognise and research their own organisational problems, and through the development of organisationally-specific interventions aimed at enhancing health service delivery and enabling healthy ageing.


NameTitle/PositionSchool / EmployerLocationEmail
Adam PoulsenPhD StudentSchool of Computing and
Alice MunroResearch ManagerWestern NSW Local Health DistrictOrange

Arnela CericLecturerSchool of Management and
Azizur Rahman

Senior Lecturer

School of Computing and Mathematics

Brona Nic Giolla EaspaigLecturerSchool of PsychologyPort
David RitchieLecturerSchool of Biomedical
David TienSenior LecturerSchool of Computing and
Eevon StottAdjunct Research FellowSchool of Exercise Science, Sport &
Felicity SmallAssociate Head of SchoolSchool of Management and
Gene HodginsAssociate Head of SchoolSchool of PsychologyWagga
Greg DresserHead of Research and DevelopmentLiveBetter Community ServicesOutside
Jodie KleinschaferLecturerSchool of Management and
Kenneth EustaceLecturerSchool of Computing and MathematicsWagga
Carli KulmarLecturer in LawSchool of Accounting and FinanceWagga
Manoranjan PaulAssociate ProfessorSchool of Computing and
Mark MorrisonAssociate Dean of ResearchFaculty of Business, Justice & Behavioural

Matias Vaira Lucero

Senior EconomistNSW Department of Premier and CabinetOutside
Matt ThomasLecturerSchool of
Nur Mohammad HassanLecturerSchool of Dentistry and Health
Oliver BurmeisterProfessorSchool of Computing and
Rafiqul IslamAssociate ProfessorSchool of Computing and
Rachel DryerLecturerSchool of
Rachel FoxLecturerSchool of PsychologyWagga
Rachel Rossiter Associate ProfessorFaculty of
Rashid KhokharTeaching FellowSchool of Computing and MathematicsWagga
Russell RobertsAssociate ProfessorSchool of Management and
Rylee DionigiAssociate ProfessorSchool of Exercise Science, Sport and HealthPort
Shaoyu (Shaun) WangLecturer in Anatomy and PhysiologySchool of Community
Steven D'AlessandroProfessorSchool of Management and
Tanveer ZiaAssociate Head of SchoolSchool of Computing and MathematicsWagga
Terry BossomaierProfessorSchool of Computing and
Zahidul IslamAssociate ProfessorSchool of Computing and


Current Students

TopicBrief DescriptionStudentSupervisor

Bringing the Oldest-Old into the Digital Age: Overcoming Challenges of Mobility, Literacy and Learning

This is an investigation of how technology can assist with healthy ageing for the oldest-old, that is, people over 80 years of age.

Gillian Harvie

Principal Supervisor-

O Burmeister


K Eustace

Healthy ageing, the role of volunteers and connecting people in online community.

  Gael Evans-Barr, MPhil (Research)

Principal Supervisor-

O Burmeister


M Crichton and M Bernoth

Recent Publications



Fletcher, S. and Islam, M. Z. (2017): Differentially Private Random Decision Forests using Smooth Sensitivity, Expert Systems with Applications (ESWA), Vol. 78, pg. 16-31, DOI:

ISI Web of Knowledge Rank Q1, 2017 Impact Factor 2.981, SJR H-index 112,

Ranked #1 among Artificial Intelligence journals by Google Scholar

Islam, M. Z., D'Alessandro, S., Furner, M., Johnson, L., Gray, D. and Carter, L. (2016): Brand Switching Pattern Discovery by Data Mining Techniques for the Telecommunication Industry in Australia, Australasian Journal of Information Systems, pg. 1 - 17, Vol. 20, DOI:

ABDC 2013 Rank A

Beg, A. H., Islam, M. Z., and Estivill-Castro. V. (2016): Genetic Algorithm with Healthy Population and Multiple Streams Sharing Information for Clustering, Knowledge-Based Systems, Vol. 114, pp. 61-78, ISSN 0219-1377, Springer London. doi: Available at

ABDC 2013 Rank A, ISI Web of Knowledge Rank Q1, 2012 Impact Factor: 4.104 and the 6th best journal out of 115 ranked journals in its category of Computer Science, Artificial Intelligence, SJR Rank Q1, 2016 H-index 63

Siers, M., and Islam, M. Z. (2015): Software Defect Prediction Using a Cost Sensitive Decision Forest and Voting, and a Potential Solution to the Class Imbalance Problem, Information Systems, Vol. 51, pg. 62-71.

2013 Impact Factor 1.235, ERA 2010 Rank A*

Rahman, M. G., and Islam, M. Z. (2015): Missing Value Imputation using a Fuzzy Clustering Based EM Approach, Knowledge and Information Systems, Vol. 46, Issue 2, pp. 389-422, ISSN 0219-1377, Springer London. doi: 10.1007/s10115-015-0822-y

ISI Web of Knowledge Rank Q1, 2013 Impact Factor: 2.639 and ranked 21st out of 121 ranked journals in its category.

Rahman, M. G., and Islam, M. Z. (2016): Discretization of Continuous Attributes Through Low Frequency Numerical Values and Attribute Interdependency, Expert Systems with Applications (ESWA), Vol. 45, pp. 410-423, DOI: 10.1016/j.eswa.2015.10.005, 1 March, 2016.

ISI Web of Knowledge Rank Q1, 2014 Impact Factor 2.240, Ranked #1 among Artificial Intelligence journals by Google Scholar

Sayers, J.M., Cleary, M., Hunt, G., and Burmeister, O.K. (2017) Service and infrastructure needs to support recovery programs for Indigenous community mental health consumers, International Journal of Mental Health Nursing, 26(2), 142–150, DOI: 10.1111/inm.12287.

SCImago Q1

Bennett, E., Berry, K., Emeto, T. I., Burmeister, O. K., Young, J., and Shields, L. (2017) Attitudes to lesbian, gay, bisexual and transgender parents seeking health care for their children in two early parenting services in Australia, Journal of Clinical Nursing, 26(7-8), 1021–1030. DOI:10.1111/jocn.13595.

SCImago Q1

Burmeister, O.K. (2016) The development of assistive dementia technology that accounts for the values of those affected by its use, Ethics and Information Technology, 18(3), 185-198, DOI: 10.1007/s10676-016-9404-2.

SCImago Q2

Teipel, S., Babiloni, C., Hoey, J., Kaye, J., Kirste, T. and Burmeister, O.K. (2016) Information and communication technology solutions for outdoor navigation in dementia, Alzheimer's & Dementia, 12(6), 695-707. DOI: 10.1016/j.jalz.2015.11.003.

ISI Web of Knowledge Rank Q1, 3/192 in Clinical Neurology, 2015 IF 11.619.

Bernoth, M., Burmeister, O.K., Morrison, M., Islam, M.Z., Onslow, F., and Cleary, M. (2016) The impact of a participatory care model on work satisfaction of care workers and the functionality, connectedness and mental health of community-dwelling older people, Issues in Mental Health Nursing, 37(6), 429-435, DOI: 10.3109/01612840.2016.1149260.

SCImago Q2

Events & News

HSR ProgresS Newsletter

The HSR ProgresS is a quarterly newsletter that allows record of the group’s progress and exciting updates whilst also helps the members get to know each other better. The HSR ProgresS has been running since winter 2017 and is coordinated and edited by Dr Shaoyu Wang.

If you have an item you would like included in our next newsletter please contact Shaun Wang at

Sport and Physical Activity Across the Lifespan Book

The book was co-edited by Associate Professor Rylee Dionigi in the School of Exercise Science, Sport and Health at CSU in Port Macquarie, and Associate Professor Michael Gard in the School of Human Movement and Nutrition Sciences at the University of Queensland.

Professor Dionigi said, “Sport and Physical Activity Across the Lifespan argues that sport and physical activity are merely certain types of leisure activities that should be made available for people to engage in across their lifespan if they wish to, but sport and physical activity should not be positioned in policy as a panacea for an array of social and health problems in our society. That is, ‘sport as leisure, not as panacea’ because positioning sport and physical activity participation across the lifespan as instrumental to improving population health outcomes can be highly problematic for older people, young parents, ethnic minorities, the poor, ill and inactive. Typically, those who benefit from regular sport participation already have the means, ability and desire to be physically active. Using sport and physical activity as tools in health promotion and policy assumes that all individuals can take responsibility for their health and ignores the randomness of many diseases and the social, economic, political and cultural determinants of health outcomes.”

Sport and Physical Activity Across the Lifespan was launched in September in Port Macquarie (picture below). The book is available here:

Launch image of Sport and Physical Activity Across the Lifespan

2018 Meeting Calendar

Monthly Lunch Meeting Calendar, from 12-1pm. Meetings are held on the third Thursday of each month, and are via video conferencing in Albury, Bathurst, Orange and Wagga campuses.

  • 15th February 2018
  • 15th March 2018
  • 19th April 2018
  • 17th May 2018
  • 21st June 2018
  • 19th July 2018
  • 16th August 2018
  • 20th September 2018
  • 18th October 2018
  • 15th November 2018

If you have questions about the monthly meetings or would like an outlook invitation please contact Oliver Burmeister at

Healthy Ageing and Aged Care

Our book titled "Healthy Ageing and Aged Care won the best tertiary text in Australia for 2017 award.

Please feel free to contact Associate Professor Maree Bernoth or Professor Oliver Burmeister for more information.

Healthy Ageing and Aged Care image

  • Our Predictive Risk Stratification Tool for reducing avoidable hospital admission for Murrumbidgee Local Health District of the NSW Health has received the Innovation Award 2017 from the Agency for Clinical Innovation (ACI).  

    Please feel free to contact Associate Professor Zahid Islam or Professor Mark Morrison for more information.

2017 Meeting Calendar

Monthly Lunch Meeting Calendar, from 12-1pm. Meetings are held on the third Thursday of each month, and are via video conferencing in Albury, Bathurst, Orange and Wagga campuses.

  • 16th February 2017
  • 16th March 2017
  • 20th April 2017
  • 18th May 2017
  • 15th June 2017
  • 20th July 2017
  • 18th August 2017
  • 21st September 2017
  • 19th October 2017
  • 16th November 2017

If you have questions about the monthly meetings or would like an outlook invitation please contact Oliver Burmeister at