The delivery and management of effective health services in regional, rural and remote areas faces a number of ongoing challenges. For example, an ageing population in Australia requires health organisations to increase their capacity for aged care, while managing simultaneous challenges such as workforce shortages. Health services research is a priority funding area for the National Health and Medical Research Council (NHMRC) and promoting and maintaining good health is recognised as a national priority area by the Australian Research Council, highlighting the importance and relevance of this research. Traditionally, health services management has been researched primarily from disciplinary approaches incorporating clinical perspectives, medical education and public health, amongst others. Our research area (RA) combines these approaches with a number of business disciplines such as information technology, economics, marketing and management with a view to providing additional input and suggestions of different ways to approach the challenges of health services management.
Our research aims to provide a cross-disciplinary perspective that will seek to explore problems and challenges that the health industry faces and develop interventions for improving health service delivery at an individual, group and organisational level.
Our research will contribute to both scholarly knowledge and health industry practice in a number of ways. Scholarly knowledge pertaining to health service delivery will be enhanced through a cross-disciplinary research approach through the input of researchers from diverse academic backgrounds. By researching various facets of health service delivery, researchers within the RA are also contributing directly to national research priority areas. From a practice perspective, the RA is able to provide information and advice to industry partners through roles on boards and committees, by communicating results of research, through assisting industry partners with developing capacity to recognise and research their own organisational problems, and through the development of organisationally-specific interventions aimed at enhancing health service delivery and enabling healthy ageing.
|Name||Title/Position||Employer if not Faculty of Business, Justice & Behavioural Sciences, CSU||Location|
|Gael Evans-Barr||Manager, Alumni and Foundation Relations||Division of Marketing||Albury|
|Ruth Ballardie||Lecturer||School of Management and Marketing||Albury|
|Adam Steen||Professor in Finance||School of Accounting and Finance||Bathurst|
|Arnela Ceric||Lecturer||School of Management and Marketing||Bathurst|
|David Ritchie||Lecturer||School of Biomedical Sciences||Bathurst|
|David Tien||Senior Lecturer||School of Computing and Mathematics||Bathurst|
|Felicity Small||Associate Head of School||School of Management and Marketing||Bathurst|
|Jane Maley||Senior Lecturer in Management||School of Management and Marketing||Bathurst|
|Jodie Kleinschafer||Lecturer||School of Management and Marketing||Bathurst|
|John Hicks||Professor of Economics||School of Accounting and Finance||Bathurst|
|Linda Shields||Professor||School of Nursing, Midwifery and Indigenous Health||Bathurst|
|Manoranjan Paul||Senior Lecturer||School of Computing and Mathematics||Bathurst|
|Mark Morrison||Associate Dean, Research||Faculty of Business, Justice & Behavioural Sciences||Bathurst|
|Matthew Thomas||Lecturer||School of Psychology||Bathurst|
|Rabiul Islam||Lecturer||School of Computing and Mathematics||Bathurst|
|Rachel Dryer||Lecturer||School of Psychology||Bathurst|
|Russell Roberts||Associate Professor in Management||School of Management and Marketing||Bathurst|
|Steven D'Alessandro||Professor in Marketing||School of Management and Marketing||Bathurst|
|Terry Bossomaier||Professor of Economics||School of Computing and Mathematics||Bathurst|
|Zahid Islam||Associate Professor||School of Computing and Mathematics||Bathurst|
|Rachel Rossiter||Associate Professor||Faculty of Science||Orange|
|Shaoyu (Shaun) Wang||Lecturer in Anatomy and Physiology||School of Community Health||Orange|
|Rylee Dionigi||Associate Professor||School of Exercise Science, Sport and Health||Port Macquarie|
|Brona Nic Giolla Easpaig||Port Macquarie|
|Azizur Rahman||Senior Lecturer||School of Computing and Mathematics||Wagga Wagga|
|Carli Kulmar||Lecturer in Law||School of Accounting and Finance||Wagga Wagga|
|Gene Hodgins||Associate Head of School||School of Psychology||Wagga Wagga|
|Ken Eustace||Lecturer||School of Computing and Mathematics||Wagga Wagga|
|Maree Bernoth||Associate Professor of Nursing||School of Nursing, Midwifery and Indigenous Health||Wagga Wagga|
|Nur Mohammad Hassan||Lecturer||School of Computing and Mathematics||Wagga Wagga|
|Rachael Fox||Lecturer||School of Psychology||Wagga Wagga|
|Rashid Khokhar||Teaching Fellow||School of Computing and Mathematics||Wagga Wagga|
|Tanveer Zia||Associate Head of School||School of Computing and Mathematics||Wagga Wagga|
|Yeslam Al-Saggaf||Associate Professor||School of Computing and Mathematics||Wagga Wagga|
|Bryan Hoolahan||External to CSU|
|Eevon Chia||Manager, Research and Evaluation||External to CSU|
|Greg Dresser||Senior Manager, Research and Evaluation||External to CSU|
|Mattias Vaira-Lucero||External to CSU|
|Shellie Burgess||External to CSU|
|Abeer Alsadoon||Associate IT Course Coordinator||Study Centre Sydney|
|External to CSU|
|Project Name||Brief Description||Funding Body||Investigators|
|The Provision of a Predictive Risk Stratification Tool for the Chronic/Complex Healthcare: Engaging Stakeholders and Services (CHESS) Initiative||Automated and intelligent Decision Support System powered by in house data mining algorithms to analyse and predict patient readmission patterns.|
Murrumbidgee Local Health District (MLHD), NSW Health $52,677
|Associate Professor Zahid Islam and Professor Mark Morrison|
|Health system navigation in the digital age|
To explore ways in which young people in NSW access, navigate and experience the health system in response to their stated and unstated health needs and to translate findings into policy-relevant recommendations.
| NSW Kids and Families $200,000 |
|CIs Dr Melissa Kang (Lead) (University of Sydney), Prof Tim Usherwood (University of Sydney), Prof Kate Steinbeck (University of Sydney), Associate Professor Lena Sanci (University of Melbourne), Professor Steven Jan (The George Institute for Global Health), Associate Professor Catherine Hawke (University of Sydney); CSU Health Services is part of the 'project governance and advisory team'.|
|Assets for older adults||This project involves the design and delivery of a survey tool to assess pathways to positive psychosocial development in later life.||Social Sciences and Humanities Research Council of Canada (SSHRC) Insight Grant $75,000||Jessica Fraser-Thomas, Joseph Baker, Sean Horton and Rylee Dionigi|
|Social and community links - a driver of healthy and active ageing.||The primary purpose is to evaluate the impact of dedicated personnel, "Linkers", on increasing social and community links between older people and community service organisations on general health.|| Department of Social Services|
$655,000 ($60,000 to CSU)
Partner Organisation: CareWest P/L Orange NSW
O. Burmeister (Lead CI), Mark Morrison, Zahid Islam, Maree Bernoth, Rylee Dionigi, and Rahena Akhter
|The meaning of sport in lives of older people across the physical activity spectrum: Towards policy implications||This project examines how older people experience and/or relate to (or not) physical activity, leisure and/or sport. It involves interviews with older people (who do and do not play sport) about their health and ageing. It aims to develop recommendations for policy on the benefits (or otherwise) of promoting sport and physical activity to older people.|| Social Sciences and Humanities Research Council of Canada (SSHRC) Insight Grant $199,000|
|Sean Horton, Rylee Dionigi, Joseph Baker, Patricia Weir and Michael Gard|
|Project Name||Brief Description||Funding Body||Investigators|
|Situations adaptive Navigationsassistenz für Demenzpatienten auf Basis kausaler Modelle (SiNDeM)||This translates to "Situation adaptive navigation assistance for dementia patients on the basis of causal models". This is a project run by staff from the University of Rostock.||German Federal Ministry of Education and Research (BMBF) |
|Prof T. Kirste (Lead CI), Prof S. Teipel. Partners: Dr O. Burmeister (CSU) and Grey Innovation (Melbourne).|
|Identifying the medico-legal and ethical challenges in Synergy.||Young and Well CRC is developing an innovative new product called the Synergy Ecosystem (Synergy). Synergy is being rolled out progressively. This research consultancy addressed the key medical, legal and ethical challenges associated with data management and storage for Synergy, with a particular focus on the initial product, Happiness Central, but also looking ahead to later stages of the Synergy development.|| Young and Well Cooperative Research Centre (Young and Well CRC) |
|O. Burmeister (Lead CI), Zahid Islam, Maree Bernoth, and Carli Kulmar|
|Evaluation of Tele-Health Equipment.||The purpose is to review the social and economic impact of the use of tele-health equipment in older people living in the community|| CareWest Pty Ltd|
|O. Burmeister (Lead CI), Yeslam Al-Saggaf, Maree Bernoth, and David Ritchie.|
|Mapping the Funding and Communication Practices of Aged Care Services in a Regional Australian Community||This project aimed to examine the funding sources and communication links between aged and community care services within a regional centre in Central West NSW.||Rhonda Shaw, Jenni Greig, Zelma Bone and Mark Morrison|
|Indigenous Mental Health: An Investigation of the Service and Infrastructure needs in Wagga Wagga||This research aims to highlight the need for a culturally appropriate indigenous mental health program for the City of Wagga Wagga. The research will document the perceptions, beliefs, insights and concerns of the Indigenous community in Wagga Wagga, with reference to mental health and well being. There are a number of mental health specific Indigenous programs across rural communities in NSW, however there is a lack of culturally appropriate resources and community-based supports available for Indigenous people in Wagga Wagga. Yet 4.2% of Wagga Wagga's 63,500 people are Indigenous, compared to the national average of 2.3% of the population||Community Mental Health Drug and Alcohol Research Network||Oliver Burmeister|
|The Economic and Social Impact of Ageing in Rural and Regional Australia||While retirees have traditionally been viewed as a "drain on the public purse" given their withdrawal from a productive role in the labour market and assumed reliance on welfare, the newfound superannuation affluence of retiring baby boomers transforms them to active consumers of goods and services. In regional economies the ageing of the population can in fact provide economic stimulus that leads to industry development and labour market expansion and diversification. However, the challenge for rural/regional communities is to develop strategies to optimise industry growth while retaining the "country" lifestyle and social capital considered by their citizens to be at the core of productive ageing.||John Hicks and Jennifer Sappey|
|Building Communities of Practice Around the Prevention of Functional Decline in the Community||This research seeks to investigate whether improved training and use of technology by clinicians (support workers) and training of volunteers improves human resource management outcomes among employees and volunteer carers who are involved in reducing the rate of functional decline among seniors. This research involves the use of experiments and pre-post surveys of subjects.||Care West|
Mark Morrison, Oliver Burmeister, Zahid Islam, Ramudu Bhanugopan and Maree Bernoth
Mental Health of Older Adults: Perceived Ageism and Ageing Anxiety in Cross-Cultural Context
Understanding ageing is not only a biological but also a significant psychological and social phenomenon and great diversity exists in understanding ageing in different cultures. The project is designed to identify the types of ageism prevalent in Australia, Japan, Hong Kong, India, Indonesia, Columbia and Canada reported by different age groups within these societies. Relationships of psychological health and well being of older adults, their perceived social support, personal positive attributes and age related anxiety and stress are also the key focus of the investigation.
Faculty of Arts Compact Grant, CSU (2012)
Dr Rabiul Islam, Dr Rhonda Shaw, Dr Izumi Hiramatsu and Dr Judith Gullifer School of Psychology, Charles Sturt University, Bathurst Campus
The Future of eHealth Infrastructure Provision for the Riverina Region: An Investigation of Mental Health Services
This project was focussed on determining how future expenditure on eHealth could improve mental health treatment and service provision in the western Murray Darling Basin (MDB). The project was designed to access the knowledge of both professionals and mental health clients concerning eHealth options, the extent of eHealth use in the region, and the possibilities for eHealth use in the region.
Department of Regional Australia, Regional Development & Local Government
Oliver Burmeister, Merrilyn Crichton and Ingrid Muenstermann
Crossing The Great Divide: A Case Study of a Regional Nursing Labour Market in the Central West of New South Wales
This study contributes to the labour market research into nurse shortage in an Australian regional context. It indicates that supply decisions are influenced by family circumstances, attachment to regional life and characteristics of the profession, particularly the emphasis on caring. Aspects of nursing work, particularly workloads and working with competent people (as opposed to autonomy and career prospects), and conditions of work, particularly wages, protection from violence and flexibility of working time are more able to be affected by government and management.
John Hicks, PK Basu, Heather Latham, Graham Tyson, Megan Daniel and Richard Sappey
Nursing Workloads: the Impact of the Employment Relationship, the Organisation of Work and Occupational Identity on the Intensification of Work
The phenomenon of work intensification has caused scholars to seek answers to questions related to its cause, processes and consequences and to propose policy prescriptions and IR systems solutions to alleviate its impact. Generally, research intensification has been located within institutional industrial relations and/or labour process theory. The findings of this study enhance our understanding of work intensification in the occupational context of nursing. We find that both institutional and organisation of work factors are significant. However, we also find that an occupational identity, including established traditions of core skills, tasks, standards, training, decision-making and relations with other health occupational groups influenced both institutional and work organisational factors.
John Hicks, PK Basu and Richard Sappey
Bringing the Oldest-Old into the Digital Age: Overcoming Challenges of Mobility, Literacy and Learning
This is an investigation of how technology can assist with healthy ageing for the oldest-old, that is, people over 80 years of age.
Healthy ageing, the role of volunteers and connecting people in online community.
|Gael Evans-Barr, MPhil (Research)|
M Crichton and M Bernoth
Fletcher, S. and Islam, M. Z. (2017): Differentially Private Random Decision Forests using Smooth Sensitivity, Expert Systems with Applications (ESWA), Vol. 78, pg. 16-31, DOI: http://dx.doi.org/10.1016/j.eswa.2017.01.034
ISI Web of Knowledge Rank Q1, 2017 Impact Factor 2.981, SJR H-index 112,
Ranked #1 among Artificial Intelligence journals by Google Scholar
Islam, M. Z., D'Alessandro, S., Furner, M., Johnson, L., Gray, D. and Carter, L. (2016): Brand Switching Pattern Discovery by Data Mining Techniques for the Telecommunication Industry in Australia, Australasian Journal of Information Systems, pg. 1 - 17, Vol. 20, DOI: http://dx.doi.org/10.3127/ajis.v20i0.1420
ABDC 2013 Rank A
Beg, A. H., Islam, M. Z., and Estivill-Castro. V. (2016): Genetic Algorithm with Healthy Population and Multiple Streams Sharing Information for Clustering, Knowledge-Based Systems, Vol. 114, pp. 61-78, ISSN 0219-1377, Springer London. doi: http://dx.doi.org/10.1016/j.knosys.2016.09.030 Available at http://www.sciencedirect.com/science/article/pii/S0950705116303720
ABDC 2013 Rank A, ISI Web of Knowledge Rank Q1, 2012 Impact Factor: 4.104 and the 6th best journal out of 115 ranked journals in its category of Computer Science, Artificial Intelligence, SJR Rank Q1, 2016 H-index 63
Siers, M., and Islam, M. Z. (2015): Software Defect Prediction Using a Cost Sensitive Decision Forest and Voting, and a Potential Solution to the Class Imbalance Problem, Information Systems, Vol. 51, pg. 62-71.
2013 Impact Factor 1.235, ERA 2010 Rank A*
Rahman, M. G., and Islam, M. Z. (2015): Missing Value Imputation using a Fuzzy Clustering Based EM Approach, Knowledge and Information Systems, Vol. 46, Issue 2, pp. 389-422, ISSN 0219-1377, Springer London. doi: 10.1007/s10115-015-0822-y
ISI Web of Knowledge Rank Q1, 2013 Impact Factor: 2.639 and ranked 21st out of 121 ranked journals in its category.
Rahman, M. G., and Islam, M. Z. (2016): Discretization of Continuous Attributes Through Low Frequency Numerical Values and Attribute Interdependency, Expert Systems with Applications (ESWA), Vol. 45, pp. 410-423, DOI: 10.1016/j.eswa.2015.10.005, 1 March, 2016.
ISI Web of Knowledge Rank Q1, 2014 Impact Factor 2.240, Ranked #1 among Artificial Intelligence journals by Google Scholar
Sayers, J.M., Cleary, M., Hunt, G., and Burmeister, O.K. (2017) Service and infrastructure needs to support recovery programs for Indigenous community mental health consumers, International Journal of Mental Health Nursing, 26(2), 142–150, DOI: 10.1111/inm.12287.
Bennett, E., Berry, K., Emeto, T. I., Burmeister, O. K., Young, J., and Shields, L. (2017) Attitudes to lesbian, gay, bisexual and transgender parents seeking health care for their children in two early parenting services in Australia, Journal of Clinical Nursing, 26(7-8), 1021–1030. DOI:10.1111/jocn.13595.
Burmeister, O.K. (2016) The development of assistive dementia technology that accounts for the values of those affected by its use, Ethics and Information Technology, 18(3), 185-198, DOI: 10.1007/s10676-016-9404-2.
Teipel, S., Babiloni, C., Hoey, J., Kaye, J., Kirste, T. and Burmeister, O.K. (2016) Information and communication technology solutions for outdoor navigation in dementia, Alzheimer's & Dementia, 12(6), 695-707. DOI: 10.1016/j.jalz.2015.11.003.
ISI Web of Knowledge Rank Q1, 3/192 in Clinical Neurology, 2015 IF 11.619.
Bernoth, M., Burmeister, O.K., Morrison, M., Islam, M.Z., Onslow, F., and Cleary, M. (2016) The impact of a participatory care model on work satisfaction of care workers and the functionality, connectedness and mental health of community-dwelling older people, Issues in Mental Health Nursing, 37(6), 429-435, DOI: 10.3109/01612840.2016.1149260.
These meetings are via video conferencing in the following locations:
Also there is a proposed workshop for November on Stroke Rehabilitation.
If you have an item you would like included in our next newsletter please contact Shaun Wang at email@example.com.
Guest Speaker: Dr Kim Brown, CEO, Health Intelligence Unit (Boomerang Building, Bloomfield Hospital, Orange). They are a quantitative research group looking for research collaborators in both quantitative and qualitative areas. She will share for about 20 minutes on the work of her group and then the rest of the time will be to explore collaborative opportunities.
N.B.: Also later this year, date to be confirmed, we will have Dr Melissa Kang, Senior Lecturer, General Practice, Sydney Medical School Westmead, The University of Sydney Acacia House, Westmead Hospital, present.
Next year, dates to be confirmed, we will have Dr Liz Gill, Research Fellow, John Walsh Centre for Rehabilitation Research, Sydney Medical School Northern, THE UNIVERSITY OF SYDNEY Kolling Institute of Medical Research, Royal North Shore Hospital, St Leonards.
Also in February next year from Auckland University of Technology, Associate Professor Stephen Neville (Head of the Department of Nursing) and Dr Valerie Wright-St Claire will present. They have a keen interest in improving healthy ageing outcomes and for international collaborations.